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Visit Distillery

FAQ

WHAT TOURS OR EXPERIENCES ARE AVAILABLE?

There are two tours you can do, each with different themes. If you’re a cocktail enthusiast and want to develop your skills, The Flavours Workshop is for you.

If blending whiskies is your thing, you can discover the secrets of the art of blending at 'Beyond The Blend’ in Room 106.

HOW LONG IS THE ‘FLAVOURS WORKSHOP’?

The Cocktail Workshop Experience lasts for 40 minutes. We’ll also reserve a table for you in the Power House Bar for a further 45 minutes after your experience

HOW LONG IS ‘BEYOND THE BLEND’?

Beyond The Blend lasts for 40 minutes. We’ll also reserve a table for you in the Power House Bar for a further 45 minutes after your experience.

CAN I GO INTO THE DISTILLERY?

Yes, of course. On our tours you’ll enjoy a fully immersive walkthrough of our state-of-the-art Still House. There, you’ll see our working distillery – for your safety and accessibility this is from a raised walkway.

CAN I BUY WHISKEY AT THE DISTILLERY?

There’s no better place to buy Roe & Co whiskey than here in our flagship Roe & Co store. You’ll find blended whiskey and exclusive rotational distillery offerings. You can also enjoy drawing directly from the cask for an exclusive bottling, which you can then personalise – an ideal gift.

Are dogs allowed?

Guide dogs and assistance dogs are welcome, however we are not able to accommodate pets.

What are the non-alcoholic options available?

We have a range of delicious non-alcoholic mixed drinks and beers for you to enjoy.

Can you just book for drinks?

In the Power House bar, you can enjoy our extensive cocktail menu and book in for just drinks.

Do you take walk-ins?

Demand is high for visits so we strongly recommend booking in advance. That said, we’ll always try to accommodate walk-in visitors when possible.

HOW DO I GET TO THE ROE & CO WHISKEY DISTILLERY?

Find us on Google Maps

Directions

On Foot:

Start point: Dublin city centre

(Journey time 20 mins)

  1. Head west on College Green towards Grafton Street.
  2. Follow the road until you pass Christ Church Cathedral on your right.
  3. Continue onto Thomas Street and find us on the right hand side of the street at 92 James’s Street, Dublin 8.

By Bus:

Start point: Dublin city centre

(Journey time 10 mins)

  1. Bus 123 from O'Connell Street
  2. Bus 123 from Dame Street

By Luas (Tram):

The nearest tram/Luas stop is at St James's Hospital.

IS THERE A MINIMUM AGE TO VISIT THE DISTILLERY?

Yes. Since we’re a working distillery and an alcohol experience the minimum age requirement for visitors is 18 years old.

WILL I HAVE TO SHOW ID TO PROVE MY AGE?

Yes. A valid government photo ID is required.

CAN CHILDREN COME ON THE TOUR?

Because this is a working distillery and an alcohol attraction, children are not permitted. This includes small babies.

DOES THE ROE & CO DISTILLERY OFFER A CONCESSION FOR PEOPLE WITH DISABILITIES?

We don't offer concessions for visitors with disabilities, but we do offer complimentary entry for a care assistant who is visiting with you. This is limited to one person only. Please email hello@roeandcowhiskey.com with your reference number and we will add your care assistant to your ticket, free of charge.

DO YOU OFFER ANY ADAPTED TOURS FOR CUSTOMERS WITH AUTISM OR OTHER SENSORY SENSITIVITIES?

Roe & Co Distillery is proud to be be an official AsIAm Autism Friendly Accredited visitor experience with the help of Ireland’s Autism Charity, AsIAm. Our staff have been trained how to best cater to autistic or neurodivergent customers, and we offer sensory kits including ear plugs at our reception area, along with Sensory Maps and a visual guide to the building.

We also offer one Beyond The Blend experience as Sensory Friendly once a month. On the first Wednesday of every month, our first Beyond The Blend Experience will be adapted with reduced noise and lighting, and sensory hotspots marked. You can book this on our regular ticket selection page, by choosing the first Beyond The Blend experience on the first Wednesday of any month. If you wish to attend a Sensory Friendly version of the Flavours Experience at Roe & Co Distillery, please email us at hello@roeandcowhiskey.com and we will see how we can accommodate.

Ahead of your visit, you can download our Sensory Map here, and our visual guide here. You can read the Diageo Irish brand homes Charter of Inclusion, which details our future plans on our continuing journey of accessibility and understanding, here.

POWER HOUSE BAR

IS A VISIT TO THE BAR INCLUDED IN MY TOUR?

Both the Flavours Workshop and Beyond The Blend Experience conclude with a complimentary Roe & Co cocktail in the show-stopping Power House Bar, designed by Drinksology - the creative minds behind some of the World’s 50 Best Bars.

DO I HAVE TO BUY A DISTILLERY TOUR OR TASTING TO ACCESS THE BAR?

No, you can visit our Power House Bar without a ticket to a tour or experience.

CAN I GET REFRESHMENTS IN THE BAR?

Yes. We offer soft drinks and high-end non-alcoholic cocktails. Our bar staff will be on hand to guide you through the selection on offer.

Visitor experience

WHAT ARE THE ROE & CO WHISKEY DISTILLERY OPENING HOURS?

Power House Bar

Sunday to Wednesday: 12pm-7pm

Thursday: 12pm-8pm

Friday & Saturday: 12pm-9pm

Flavours Experience & BEYOND THE BLEND

Sunday to Wednesday: 12pm-5pm

Thursday: 12pm-6pm

Friday & Saturday: 12pm-7pm

TICKET PURCHASE

HOW DO I BUY A TICKET?

Simply booking online in advance as spaces are limited. Spaces are limited and we wouldn’t want you miss out on our world-class whiskey experience, so be sure to book.

DO I NEED TO BOOK IN ADVANCE?

The spaces in each tour are limited, so we strongly encourage booking in advance to secure your preferred time. For any queries, please reach out to hello@roeandcowhiskey.com

CAN I GET A REFUND ON MY TICKET?

Refund requests are subject to our terms and conditions which can be viewed here. Please contact us at hello@roeandcowhiskey.com for any queries in relation to this.

WILL YOU SEND ME A RECEIPT?

Yes. You will receive a receipt by email upon confirmation of your booking.

RETAIL QUESTIONS

Can you buy gift vouchers?

Not yet, but we’re working on it.

A part was missing from my online order, or there was an issue with it, who do I contact?

Please email hello@roeandcowhiskey.com and we’ll sort it out for you.

Where do you deliver/ship to?

Currently, we only deliver to addresses in the Republic of Ireland.

What is your returns and refunds policy?

You can see our complete policy online store – simply click here.

ACCESS AND PARKING

IS THE BUILDING WHEELCHAIR ACCESSIBLE?

Yes. The building is wheelchair accessible. We provide a limited number of disabled parking spaces on site which are available on a first come first served basis.

If you have specific requirements, please contact us on +353 1 6435 999.

IS PARKING AVAILABLE?

Free parking is a short walk away on Crane Street and limited street parking is also available.